Question 1

What areas of the UK do you cover?

Accepted Answer

We cover the entire UK, with specific rapid-response teams in Birmingham, London, Manchester, Leeds, Glasgow, Bristol, and Coventry. Our central hub allows us to reach most commercial sites within 24-48 hours for site surveys.

Question 2

Do you offer free site surveys?

Accepted Answer

Yes, we offer free, no-obligation site surveys for all commercial and industrial projects. Contact us to book an appointment. Our surveyor will assess your substrate, measure the area, and recommend the best flooring system.

Question 3

Are you fully insured?

Accepted Answer

Absolutely. We hold full public liability insurance (£10m) and employer’s liability insurance. All our operatives are CSCS card holders and trained in health and safety protocols tailored for industrial environments.

Question 4

Can you work weekends to minimize downtime?

Accepted Answer

Yes, we understand that downtime costs money. Our teams are available to work weekends, bank holidays, and overnight to ensure your business operations are not disrupted. We often complete projects from Friday evening to Sunday afternoon.

Question 5

What is the lead time for starting a project?

Accepted Answer

Our standard lead time is 1-2 weeks from quote acceptance, but we can often accommodate emergency repairs or urgent projects sooner. For large scale projects in major cities, we recommend booking 3-4 weeks in advance.

Question 6

Do you provide warranties?

Accepted Answer

Yes, all our installations come with a workmanship warranty. Product warranties vary by manufacturer (e.g., Sika, Flowcrete, Altro) but typically range from 5 to 10 years depending on the system specification.

Question 7

What sectors do you work in?

Accepted Answer

We specialize in industrial (warehousing, manufacturing), commercial (retail, offices), automotive, pharmaceutical, food & beverage, and healthcare sectors.

Question 8

How do I maintain my new floor?

Accepted Answer

We provide a full O&M (Operation and Maintenance) manual upon completion. Generally, regular sweeping and scrubbing with a neutral pH detergent is sufficient. Avoid abrasive pads on high-gloss finishes.

Question 9

Do you remove old flooring?

Accepted Answer

Yes, we offer full strip-out services including the removal of old tiles, vinyl, carpet, and timber. We also dispose of the waste responsibly in accordance with environmental regulations.

Question 10

What payment methods do you accept?

Accepted Answer

We accept BACS transfer. For larger commercial contracts, we typically operate on a deposit and progress payment structure, or 30-day terms for established accounts subject to credit checks.

Question 11

What is the difference between epoxy paint and epoxy screed?

Accepted Answer

Epoxy paint is a thin coating (0.2-0.5mm) suitable for light traffic and dustproofing. Epoxy screed is a trowel-applied system (3-6mm+) designed for heavy industrial use, forklifts, and severe impact resistance.

Question 12

How long does epoxy take to cure?

Accepted Answer

Standard epoxy systems are foot-traffic ready in 24 hours and forklift ready in 48-72 hours. We also offer rapid-cure polyaspartic systems that cure in as little as 2 hours for time-critical projects.

Question 13

Is epoxy flooring slippery?

Accepted Answer

High-gloss epoxy can be slippery when wet. However, we install anti-slip systems by broadcasting quartz or aluminium oxide aggregates into the resin to achieve specific HSE slip resistance ratings (PTV 36+).

Question 14

Can you apply epoxy over damaged concrete?

Accepted Answer

Yes, but preparation is key. We repair cracks, spalls, and joint damage using epoxy mortar before applying the final coating. For badly damaged floors, a self-smoothing epoxy screed can resurface the concrete completely.

Question 15

Is epoxy suitable for food preparation areas?

Accepted Answer

Yes, specifically PU (Polyurethane) screeds are the industry standard for food factories. They are seamless, hygienic, steam-cleanable, and resistant to food acids and bacteria. Read more on our blog.

Question 16

Can epoxy be installed outdoors?

Accepted Answer

Standard epoxy yellows under UV light. For outdoor applications (like car park decks or walkways), we use UV-stable Polyurethane or Polyaspartic coatings which maintain their colour and integrity in sunlight.

Question 17

Do you offer chemical resistant coatings?

Accepted Answer

Yes, we have specialized resin systems designed to resist aggressive chemicals like battery acid, aviation fuel, solvents, and cleaning agents. Common for automotive and pharmaceutical clients.

Question 18

What colors are available?

Accepted Answer

Epoxy is available in any BS4800 or RAL classic colour. We can also create custom blends, demarcation lines, and safety hatching for walkways.

Question 19

How much does epoxy flooring cost per m2?

Accepted Answer

Prices typically range from £15/m2 for basic coatings to £80+/m2 for heavy-duty screeds, depending on area size and preparation. Get a quote via our quote form for accuracy.

Question 20

Can you put epoxy over wood or metal?

Accepted Answer

Epoxy is primarily for concrete. Applying over wood is risky due to flex, though fiber-reinforced flexible resins exist. Metal requires specialist primers and grit blasting first.

Question 21

Does epoxy smell during installation?

Accepted Answer

Solvent-free epoxies have very low odour. However, solvent-based primers can smell. We primarily use low-VOC, solvent-free systems for occupied buildings like schools or hospitals.

Question 22

What is the lifespan of an epoxy floor?

Accepted Answer

A heavy-duty epoxy screed in an industrial setting can last 10-20 years. Thinner coatings may need refreshing every 3-5 years depending on traffic levels.

Question 23

Do you do anti-static flooring?

Accepted Answer

Yes, we install Conductive and Dissipative (ESD) flooring systems for electronics manufacturing and environments where static control is critical.

Question 24

Can you add logos to the floor?

Accepted Answer

Yes, we can incorporate vinyl stencils or encapsulated decals to display company branding or safety signage directly within the resin floor.

Question 25

Is epoxy flooring waterproof?

Accepted Answer

Yes, seamless resin flooring is naturally waterproof, making it ideal for wet rooms, wash bays, and food production areas.

Question 26

What is latex screed used for?

Accepted Answer

Latex screed (or self-levelling compound) is used to smooth and level uneven subfloors before laying final floor coverings like vinyl, carpet, or resin. Check our Latex Services page.

Question 27

How thick can latex screed be applied?

Accepted Answer

Most standard latex compounds are applied at 3-5mm. However, specialized renovation screeds can be applied up to 50mm in a single pass to raise floor levels.

Question 28

Can latex be used as a final wearing surface?

Accepted Answer

Standard latex is an underlayment and will dust/wear if left exposed. However, we offer "wearing screeds" (industrial toppings) that are designed to be left exposed and polished for a concrete look.

Question 29

How soon can I lay vinyl over latex?

Accepted Answer

Rapid-setting latex screeds can accept moisture-sensitive floor coverings (like vinyl or wood) in as little as 12-24 hours, depending on thickness and ambient temperature.

Question 30

Can you latex over old adhesive?

Accepted Answer

Yes, provided the adhesive is sound and well-bonded. We use specific "bag and bottle" latex systems designed to adhere to adhesive residues without reacting.

Question 31

Do I need to prime the floor first?

Accepted Answer

Yes, priming is essential to regulate porosity and ensure adhesion. We vacuum the substrate and apply an acrylic or neoprene primer before pouring the latex.

Question 32

Is latex screed suitable for underfloor heating?

Accepted Answer

Yes, many latex compounds are flexible and fibre-reinforced, making them suitable for covering electric heating mats or low-profile water systems.

Question 33

Can you level a sloping floor?

Accepted Answer

Yes. While self-levelling compounds naturally find a flat horizon, we can manipulate the mix or use rapid-setting repair mortars to create or correct falls/ramps.

Question 34

What brands of latex do you use?

Accepted Answer

We use industry-leading brands such as F. Ball, Ardex, Uzin, and Mapei to ensure consistent quality and manufacturer guarantees.

Question 35

Can latex go over timber floors?

Accepted Answer

Yes, but it requires a specialized fibre-reinforced flexible compound. The timber must be securely fixed (no bounce) and primed correctly.

Question 36

What is captive shot blasting?

Accepted Answer

Captive shot blasting is a dust-free method of preparing concrete. It fires steel shot at the floor to strip surfaces and create a mechanical key, while simultaneously vacuuming up debris. Learn more at Shot Blasting Services.

Question 37

Will shot blasting create a lot of dust?

Accepted Answer

No. Our machines are "captive," meaning they are connected to powerful industrial vacuums that collect 99.9% of dust instantly. It is safe for use in operational factories.

Question 38

Can shot blasting remove thick coatings?

Accepted Answer

Yes, it is excellent for removing old brittle coatings, paint, and contaminants. For thick, elastomeric, or sticky coatings, we may use diamond grinding instead.

Question 39

Why is surface preparation important?

Accepted Answer

Over 80% of resin floor failures are due to poor prep. Shot blasting opens the pores of the concrete, ensuring the new resin can penetrate and bond chemically and mechanically.

Question 40

Can you shot blast wet concrete?

Accepted Answer

No, the concrete must be dry. Damp concrete causes the steel shot to clog and rust. We test moisture levels before starting any work.

Question 41

Does shot blasting damage the floor?

Accepted Answer

It removes the top 1-2mm of laitance (weak cement). It textures the surface but does not structurally damage sound concrete. It reveals the true condition of the slab.

Question 42

How many square meters can you blast in a day?

Accepted Answer

A single machine can prepare 500-1000m² per day depending on the hardness of the concrete and access. For large warehouses, we deploy multiple machines.

Question 43

Is shot blasting suitable for domestic garages?

Accepted Answer

Typically, it is too aggressive and the machinery is too large for small domestic garages. Diamond grinding is usually the preferred method for residential spaces.

Question 44

Can you blast steel surfaces?

Accepted Answer

Yes, we can blast steel decks (e.g., on ships or mezzanines) to SA2.5 standard to remove rust and prepare for coating.

Question 45

What happens to the waste?

Accepted Answer

All dust and debris are collected in the vacuum unit's bags. We arrange for proper disposal of the waste bags as part of our service.

Question 46

What are the benefits of liquid screed over sand and cement?

Accepted Answer

Liquid screed is faster to install (1000m²/day), dries quicker, can be laid thinner, and offers superior thermal conductivity for underfloor heating. See Liquid Screed details.

Question 47

Do I need to sand the screed?

Accepted Answer

Yes, anhydrite liquid screeds produce a surface "laitance" as they dry which must be mechanically sanded off before tiling or gluing flooring. We offer this sanding service.

Question 48

How long until I can turn on the underfloor heating?

Accepted Answer

Usually 7 days after installation. The heating should be brought up slowly (commissioning cycle) to prevent thermal shock and aid final drying.

Question 49

What is the drying time for liquid screed?

Accepted Answer

Ideally 1mm per day for the first 40mm. A 50mm screed typically takes about 60 days to dry naturally, but force drying with UFH and dehumidifiers can reduce this significantly.

Question 50

Is liquid screed self-levelling?

Accepted Answer

Yes, it is pumped in and then "dappled" to a laser level, achieving a surface regularity of SR2 or better, which is far superior to hand-troweled screeds.

Question 51

Can liquid screed be used in wet areas?

Accepted Answer

Cement-based liquid screeds are suitable for wet areas. Anhydrite (gypsum) screeds are not recommended for permanently wet areas unless tanked, as they can degrade with water.

Question 52

What is the minimum depth?

Accepted Answer

Bonded liquid screed can be as thin as 25mm. Floating screed (over insulation/UFH) typically needs a minimum of 40-50mm cover over pipes.

Question 53

How do you prepare the building for liquid screed?

Accepted Answer

The building must be weather-tight. The floor is tanked with a polythene membrane to prevent leakage, and edging strips are placed around walls for expansion.

Question 54

Can you pump screed upstairs?

Accepted Answer

Yes, our pumps can pump liquid screed vertically up to 10 stories or horizontally over 100m, making it ideal for multi-story developments.

Question 55

Is liquid screed environmentally friendly?

Accepted Answer

Yes, many anhydrite screeds are made from recycled gypsum (a by-product of the power industry) and have a lower carbon footprint than cement-based alternatives.

Commercial Flooring Frequently Asked Questions